- Q.What does custom software cost for a small business?
- A custom-built application typically lands between $8,000 and $40,000 for a complete scope, depending on the work involved. Enterprise consultancies charge upwards of $40,000 for the same scope. The Phase Zero call gives you a fixed quote in writing before anything starts.
- Q.What is a fixed-fee architecture review?
- A two-week engagement. I interview your team, audit your existing systems and tooling, map your workflows and data flows, then deliver a written set of recommendations with a priority order. The fee is fixed up front. You keep the document, hire me to execute or not.
- Q.Do I need an Ai consultant, or can I use off-the-shelf tools?
- Often the answer is off-the-shelf with one or two custom pieces wired in. If the only Ai work you need is summarizing emails, a $20-a-month SaaS does that. If you need Ai routed against your own data, your own workflows, or a private model, that is where custom work earns its money. The architecture review settles which side of the line you are on.
- Q.How long does a custom app take to build?
- A typical scope runs 6 to 12 weeks from kickoff to handoff. Smaller workflow automation projects close in 2 to 4 weeks. Larger multi-tenant SaaS builds run 12 weeks or more. The scope is locked before kickoff, so the timeline is too.
- Q.What is the difference between custom software and SaaS?
- SaaS is a generic tool with a monthly bill that grows with usage. Custom software is built for your specific operation, owned by you, running on infrastructure you control. SaaS makes sense for commoditized work like email and accounting. Custom makes sense for the work that defines your operation.
- Q.What is included in a workflow automation project?
- Process audit, workflow design, the build on n8n with Claude routed in where reasoning actually helps, testing against your real data, and documentation written for non-technical operators. Models are routed per job (Opus, Sonnet, or Haiku) so you are not paying premium rates for low-stakes calls.
- Q.Do you build on your infrastructure or mine?
- Either. After delivery you decide. I can hand the build to your team, fully documented and walked through line by line, and it is yours to operate. Or I keep it on my infrastructure and bill a flat monthly to monitor and update it. The right call depends on what you want to own.
- Q.What happens after the app is delivered?
- Every build ships with full technical documentation and a live walkthrough. Post-launch support is included for the window after handoff. After that, some clients run the app independently, others keep me on retainer for monitoring and updates. Either path is documented in the scope before kickoff.